Have a look at our newest report on CRM applications available in the cloud. This time we carefully examined the latest releases of Microsoft CRM Online 2011, Oracle CRM OnDemand R18, Salesfoce.com Spring'11, Sugar CRM Enteprise 6.1.0 and Zoho CRM. An innovative approach and statistics you have never seen before. In this edition we focus on User Productivity, solution maturity and some technological bariers. Do you want to know how many clicks it takes to perform a business process in each of the solutions? How often does your web browser need to be restarted?