>   Customer:

·      International pharmaceutical company

·      Industry: pharma

>   Objectives and challenges:

·      Global centralization of territory management applications with systems upgrade and selected areas reimplementation

>   Solution:

·      Territory management system to support daily work of medical representatives visiting professionals and pharmacies. It included activity planning, call reporting and samples management.

·      Technologies used: Siebel Pharma

·      Areas covered: Territory Management, Product Management, Call Reporting

>   Benefits:

·      Best practice powered system administration and management

·      Improved system quality and users adoption