We are pleased to announce, our general session (according to our knowledge, the only session from Poland) about Customer Data Integration (CDI, a subset of MDM) is going to be presented at Oracle OpenWorld 2009 at San Francisco, USA on Tuesday, Oct. 13th 2009. Please join us if you are also attending. Session details: Session ID: S309213, Session Title: MDM for Financial Services: Compliance to Competitiveness — A Customer Case Study.

 

During the session we are going to discuss the implementation of Oracle Siebel UCM module to improve the quality of customer data and create the golden records, which are going to be fed into Siebel CRM system later on.

 

Michał Kotnowski, Partner at TENETO Consulting comments - We are extremely eager to promote the use of Oracle Siebel UCM technology and share our experience on the area of implementation. We have been on the project since the beginning of it and have been responsible for the architecture and solution design. We are also very happy about Allianz and their decision to implement the solution in order to improve the customer satisfaction by gaining more in-depth knowledge about it's customers, allowing them to better service the customers.